Simply completely carefree. Dimplex service packages.
The smooth operation of your Dimplex system is the be-all and end-all for us. With our new service packages, we ensure long-term operation without disruptions and failures. And it even comes with a guarantee of up to 12 years.
The New Dimplex Portal
Your digital service center.
With our new portal you can quickly and easily contact our customer service, order service packages easily and always have an overview of the current status of your orders and service orders online. Anytime and from anywhere.
Both specialist partners and private customers can register for the portal, individually tailored to your requirements, and thus receive full transparency and control. Discover the new portal quickly and easily!
Comfort Packet
Services.- 5 year guarantee
- Maintenance in the 4th year of opeartion
- Free troubleshooting including travel time, working hours, materials and refrigerants
Payment:
One-time or annual
- 5-year guarantee
- Cost protection and value retention
- Optimum setting for maximum comfort and best efficiency
- Maintenance incl. adjustment of parameters, cleaning of components for best comfort, optimum efficiency and maximum safety
Premium Package
Services.- 10 Year Guarantee
- Maintenance in the 3rd, 6th and 9th year of operation
- Free troubleshooting including travel time, working hours, materials and refrigerants
- Online connection required
Payment:
One-time or annual
- 10 year guarantee
- Cost protection and value retention
- Optimal setting for maximum comfort and best efficiency
- Regular maintenance including adjustment of the parameters, cleaning of the compponents for the best comfort, optimal efficiency and maximum safety
A Good Investment
The Dimplex maintenance packages.
Our service does not end with the delivery and commissioning of your system. We provide customized maintenance to ensure that your system continues to do its job without any problems for years to come.